Zoya can handle customer queries, automate customer support procedures with human-like responses on multiple platforms, and talk to your customers with a human-like voice.
Zoya can handle human tasks like refunds, new account queries, and setting up appointments. Listen to Zoya below.
Ai Customer agent that handles your customer support just like a human!
Ai Customer agent that handles your customer support just like a human!
Ai Customer agent that handles your customer support just like a human!
Zoya can handle customer queries, automate customer support procedures with human-like responses on multiple platforms, and talk to your customers with a human-like voice.
Zoya can handle human tasks like refunds, new account queries, and setting up appointments. Listen to Zoya below.
Zoya can handle customer queries, automate customer support procedures with human-like responses on multiple platforms, and talk to your customers with a human-like voice.
Zoya can handle human tasks like refunds, new account queries, and setting up appointments. Listen to Zoya below.
Minimize your human support needs and provide the next-gen customer experience
Minimize your human support needs and provide the next-gen customer experience
Minimize your human support needs and provide the next-gen customer experience
Reduce your customer support cost to 1/3
Reduce your customer support cost to 1/3
Zoya cuts customer support costs by handling routine inquiries and freeing human agents for complex issues. This reduces agent workload, lowers hiring needs, and lets them focus on high-value interactions.
Automate your support procedures
Automate your support procedures
Zoya helps automate customer most of your support procedures with higher quality and better load capacity.
Offer Support Through Multiple Channels
Our Zoya Agent seamlessly integrates with different voice, chat, and social media channels, offering 24/7 assistance and providing convenience to customers to choose the platform of their preference.
Offer Support Through Multiple Channels
Our Zoya Agent seamlessly integrates with different voice, chat, and social media channels, offering 24/7 assistance and providing convenience to customers to choose the platform of their preference.
Multi-channel Customer support
We set up a multi-channel customer support system, covering call, text, and email support channels.
AI Agent That Responds and Sounds Like a Human
AI Agent That Responds and Sounds Like a Human
AI Agent That Responds and Sounds Like a Human
Zoya Agent is a customer service model leveraging Google's AI.
Zoya is trained on massive amounts of data, allowing it to understand and respond to natural language with increasing fluency. It can have human-like conversation patterns and respond to various questions and queries.
Zoya uses advanced speech recognition technology to understand voice commands and queries and uses text-to-speech to generate a natural-sounding vocal response, mimicking human intonation and pronunciation.
Listen to real customer interaction with Zoya below.
Zoya Agent is a customer service model leveraging Google's AI.
Zoya is trained on massive amounts of data, allowing it to understand and respond to natural language with increasing fluency. It can have human-like conversation patterns and respond to various questions and queries.
Zoya uses advanced speech recognition technology to understand voice commands and queries and uses text-to-speech to generate a natural-sounding vocal response, mimicking human intonation and pronunciation.
Listen to real customer interaction with Zoya below.
Zoya Agent is a customer service model leveraging Google's AI.
Zoya is trained on massive amounts of data, allowing it to understand and respond to natural language with increasing fluency. It can have human-like conversation patterns and respond to various questions and queries.
Zoya uses advanced speech recognition technology to understand voice commands and queries and uses text-to-speech to generate a natural-sounding vocal response, mimicking human intonation and pronunciation.
Listen to real customer interaction with Zoya below.
Reduce the Need for Human Support
Reduce the Need for Human Support
Zoya helps you deploy virtual customer agents that handle customer inquiries and common issues entirely on their own.
These AI-powered customer agents can answer frequently asked questions, assist with multiple procedures like order tracking and balance checking, and even collect information from customers, reducing the need for human support.
Zoya helps you deploy virtual customer agents that handle customer inquiries and common issues entirely on their own.
These AI-powered customer agents can answer frequently asked questions, assist with multiple procedures like order tracking and balance checking, and even collect information from customers, reducing the need for human support.
Save Time in Human Support
Save Time in Human Support
Zoya can save human support time by collecting primary information like account details, personal info, and initial problems before connecting the customer to a human agent.
By streamlining the initial information-gathering stage, human agents can dive directly into complex problem-solving, maximizing efficiency and handling a higher support volume.
Zoya can save human support time by collecting primary information like account details, personal info, and initial problems before connecting the customer to a human agent.
By streamlining the initial information-gathering stage, human agents can dive directly into complex problem-solving, maximizing efficiency and handling a higher support volume.
Outsource Human Support Based on Your Needs
Outsource Human Support Based on Your Needs
We provide business process outsourcing and customer support services tailored to the flexibility and needs of our clients.
With Zoya, we offer clients the opportunity to seamlessly integrate AI customer support with human agents on a pay-as-you-use basis.
Our highly-trained remote customer support team helps clients deliver top-notch service to their customers, with prices starting at $0.35/min.
We provide business process outsourcing and customer support services tailored to the flexibility and needs of our clients.
With Zoya, we offer clients the opportunity to seamlessly integrate AI customer support with human agents on a pay-as-you-use basis.
Our highly-trained remote customer support team helps clients deliver top-notch service to their customers, with prices starting at $0.35/min.
Redefining Customer Support with AI Advancements
Redefining Customer Support with AI Advancements
24/7 at service
24/7 at service
Zoya service helps you provide 24/7 customer support. This means your customers can get help and find answers to questions as soon as they arise.
Zoya and our 24-hour human support outsourcing service help you establish fully operational 24/7 customer support.
Live customer insight
Live customer insight
Zoya is fully packed with new-age machine learning and AI functions, enabling it to analyze human emotions and provide insights about top customer issues.
Data privacy and security
Data privacy and security
All customer support data and conversation history are owned by the business and securely stored on the Google Cloud server, ensuring utmost privacy and security.
Data complience
Data complience
We follow industry-standard data compliance standards such as GDPR, CCPA, and DPDP, ensuring transparency and customer data security.
Zoya Can Handle Tasks Across Multiple Platforms
Zoya Can Handle Tasks Across Multiple Platforms
AI agent for text support
AI agent for text support
Zoya Agent enables you to provide the convenience of customer support through text. Zoya offers real-time customer support through text messages.
Zoya helps you chat with your customers and send automated SMS notifications to customers throughout their support journey.
This includes appointment booking through text messages, confirmations, order updates, wait time, and providing information about various products that the customers ask for.
Zoya Agent enables you to provide the convenience of customer support through text. Zoya offers real-time customer support through text messages.
Zoya helps you chat with your customers and send automated SMS notifications to customers throughout their support journey.
This includes appointment booking through text messages, confirmations, order updates, wait time, and providing information about various products that the customers ask for.
AI agent for chat support
AI agent for chat support
Zoya also enables you to provide automated customer support through chat apps.
It facilitates real-time customer support across various platforms like WhatsApp Messenger, Signal, and Telegram.
Zoya allows for the seamless transfer of support procedures to a human agent, ensuring complex tasks are resolved on the platform of your customer's choice.
Zoya also enables you to provide automated customer support through chat apps.
It facilitates real-time customer support across various platforms like WhatsApp Messenger, Signal, and Telegram.
Zoya allows for the seamless transfer of support procedures to a human agent, ensuring complex tasks are resolved on the platform of your customer's choice.
AI agent for social support
AI agent for social support
Zoya also helps you provide streamlined customer support across various social media platforms.
Using the platforms' direct messaging features, Zoya interacts with your customers, resolving queries seamlessly on the social platform of their preference.
This ensures an active and prompt support experience for your customers on their chosen social media channels.
Zoya also helps you provide streamlined customer support across various social media platforms.
Using the platforms' direct messaging features, Zoya interacts with your customers, resolving queries seamlessly on the social platform of their preference.
This ensures an active and prompt support experience for your customers on their chosen social media channels.
AI Agent for Voice Support
AI Agent for Voice Support
Our Zoya Agent is built to manage live conversations over phone calls with low latency in response and a more human-like voice, creating a customer support feature that feels highly human.
Zoya skillfully handles a high volume of calls simultaneously, effectively performing diverse tasks according to customers' requirements.
Our Zoya Agent is built to manage live conversations over phone calls with low latency in response and a more human-like voice, creating a customer support feature that feels highly human.
Zoya skillfully handles a high volume of calls simultaneously, effectively performing diverse tasks according to customers' requirements.
Automate Your Customer Support in Five Simple Steps
Automate Your Customer Support in Five Simple Steps
2
Planning
First, we create a step-by-step plan for the master agent and detailed process plans for each support procedure you want to deploy with your AI agent. Based on the plan, we create your first working AI agent.
4
Integration
Hurray! Now that your AI agent is ready, we go into making it live and accessible to your customers so they can experience it and get their queries solved. We integrate the agent with multiple platforms of your choice and connect the AI agent with Human support using the Live agent handoff feature.
1
Onboarding
Onboarding
Our journey begins with welcoming you as our partner and walking you through the entire process of deploying your fully custom-made agent on platforms of your choice. First, we understand your needs and goals and create a strategy to meet your expectations.
3
Training
Training
We proceed with further training and improve it until it meets your expectations. Once the AI agent meets your quality expectations and is ready to handle all your support procedures, we go into the deploying and integration phase.
5
Continuous improvement
Continuous improvement
Our journey continues with further improving the AI agent to make it better and able to handle all kinds of scenarios. We continuously improve the agent, making it more capable of providing exceptional customer service.
Our journey continues with further improving the AI agent to make it better and able to handle all kinds of scenarios. We continuously improve the agent, making it more capable of providing exceptional customer service.
Our journey continues with further improving the AI agent to make it better and able to handle all kinds of scenarios. We continuously improve the agent, making it more capable of providing exceptional customer service.
2
Planning
First, we create a step-by-step plan for the master agent and detailed process plans for each support procedure you want to deploy with your AI agent. Based on the plan, we create your first working AI agent.
4
Integration
Hurray! Now that your AI agent is ready, we go into making it live and accessible to your customers so they can experience it and get their queries solved. We integrate the agent with multiple platforms of your choice and connect the AI agent with Human support using the Live agent handoff feature.
Embrace AI to Automate and Deliver a World-Class Customer support
Embrace AI to Automate and Deliver a World-Class Customer support
Embrace AI to Automate and Deliver a World-Class Customer support
